Why does the cloud phone get stuck

Sometimes, some users would find their cloud phone gets stuck when they use cloud phone. However, why does the cloud phone get stuck? And How to solve this problem? You will find the answer in this article.

Normally, there are two reasons why the cloud phone gets stuck:

1) LDCloud is a cloud mobile phone with a physical server. If the game runs for a long time, the hardware may overheat, and eventually cause the game or apps stuck. If necessary, please restart the cloud phone and let the cloud phone rest before running again.

2) The cloud phone is another mobile phone on the cloud. A cloud phone is remotely operated through a network connection. There may be a  delay. And this delay also depends on your geographic location. If the delay is serious, please tap the floating dot to check the PING. If necessary, please restart the currently used network and restart your devices.

If the problem persists, please contact customer service to help you. LDCloud adheres to providing our users with the best products and services.